Hi Macs work tops need very little care and maintenance, but a few simple rules should be observed. Many of these are simply common sense, but accidents do happen. Hi Macs surfaces are extremely stain repellent, and heat repellent, but nonetheless should not be treated in cavalier fashion.

To begin with, never place hot pans straight off the stove or from the oven directly on the work surface. Always use a trivet with rubber feet or a heat pad – even a wooden chopping board.

Next, do not chop meat, vegetables, and so on, directly on the work top surface. You are actually more likely to damage your knife blade than the Hi Macs surface, but you do run the risk of scratching or cutting it. It is simply not worth taking the chance. Always use a chopping board – preferably a wooden one – since there is less chance of damaging your knife blade with a wooden chopping board than one made from tempered glass, for example.

If, by any chance, you should scratch or cut the surface of Hi Macs, you can usually repair it fairly easily by using certain grades of sand paper. Remember that the colour goes all the way through the product, so you should not have a problem. However, if you have a really deep cut, it may be best to call in your local appointed dealer to attend to the problem.

Try not to store heavy saucepans and casseroles in cupboards above your Hi Macs work surface. It is all too easy to drop a heavy cast iron pan on to the surface. Keep heavy pots and pans in cupboards under the work surface, or away from it. Even if you should drop a heavy pan, you will probably do no damage, but it is never worth taking the risk.

Try not to let acidic cleaners come into contact with the surface. Cleaners such as methyl chloride and acetone should not be allowed in the kitchen anyway, but if they should come into contact with your Hi Macs surface, wash off with soapy warm water immediately.

General day to day stains should not cause a problem. Hi Macs work tops are totally homogenous and non-porous, but if spills happen it is best to clean them off quickly with a damp sponge, or a mild detergent. You can also use a domestic scouring agent on matt finishes.

Stains which are tougher, such as those caused by red wine, coffee, tea, food colourings, mustard, butter, vinegar, lemon juice, and more, can be removed by using a mild bleach solution, but do not leave it on the surface for more than about five minutes. Wash off with warm, soapy water.

Burn marks caused by things such as cigarettes falling off an ash tray can be removed by using a scouring agent. If this should make a gloss finish take on a matt appearance, it can easily be restored by using a scouring pad such as Scotch Brite rubbed in a circular fashion.